141 Demeter St East Palo Alto, 94303
We are looking for a compassionate, empathetic effective communicator to join our police department as a full-time Community Services Officer. The Community Service Officer performs a variety of routine to complex field and administrative activities in support of police services and programs for the City’s Police Department. The position provides comprehensive non-sworn staff support to Police Department supervisory and management personnel on a wide variety of law enforcement programs, projects, and services; responds to public requests; and performs related duties, as assigned.
This is an open, competitive/ promotional recruitment, meaning that it is open to qualified permanent employees and any other applicants who meet the minimum qualifications. Two employment lists will be created for internal promotional and an open list of all other non-current EPA employees.
For more information about this exciting opportunity, please view the flyer and job description below:
Job PDF:
Additional Job PDF:
The City of East Palo Alto offers a competitive benefits package, including choices among plan options for medical, dental, vision, life insurance, short and long-term disability, and CalPERS long-term care insurance.
Union Membership: This position is non-exempt and subject to the overtime rules of the Federal Labor Standards Board and is part of the Service Employees’ International Union group (SEIU).
Health Benefits:For medical coverage, the City contracts with Sutter Health and Kaiser Permanente. The city pays 100% employee only Kaiser Coverage and 65% Dependent Coverage up to the Kaiser Coverage Plan. If enrolled in Kaiser High Deductible Plan, the City will contribute $2,000 into a Health Equity Savings Account prorated to date of hire.
Dental insurance:is through Delta Dental. The city pays full cost for employees only.
Vision:Supplemental Insurance with VSP (employee paid)
Long Term Disability:City paid.
Life Insurance:The City pays for coverage of $25,000
Retirement:CalPERS Classic Members - 2.5% @ 55 formula Employee pays 8% employee contribution. * Three (3) year average final compensation.
CalPERS New Members—2% @ 62 formula Employee pays 7.75% employee contribution. * Three (3) year average final compensation
Sick Leave: 3.7 hours biweekly
Vacation:Accrual ranges from 80 – 200 Hours per year based on years of continuous service with the City
Holidays:13 Paid Holidays per year
Bilingual Pay:Additional $50 / pay period for those asked to translate in languages other than English in order to perform assigned job duties. Incumbent will be required to pass a bilingual test.
Tuition Reimbursement: $600-$1,000 per year
Deferred Compensation Plan: The City offers an optional 457 Plan through Mission Square.
Employee Assistance Program:The City of East Palo Alto offers an employee assistance program for employees and dependents that provides counseling and other services for dealing with life’s challenges at no cost to the employee.
Flexible Spending Plan:Voluntary pretax employee contributions up to $2,650 for health care expenses and up to $5,000 for dependent care expenses per year.
SELECTION PROCESS: It is important to complete all required application materials. Applications will be reviewed in detail to identify the most qualified candidates to interview. The most qualified will be invited to a panel interview. Those who pass the panel interview will be advanced to an interview with the Chief of Police.
Successful candidates will undergo a standard background investigation, including a polygraph exam, psychological evaluation, and complete physical exam with drug screening.
Completion of the supplemental questions is a required part of the application and examination process. “See Resume” will not be acceptable as an answer to supplemental questions or completion of the application.
APPLICATION PROCESS: To be considered for this exciting opportunity, candidates should apply through CalOpps.org. https://www.calopps.org/city-of-east-palo-alto. Complete an online application and the required supplemental questionnaire.All materials must be included to be considered as a candidate.
Deadline to Apply: Monday, June 16, 2025, at 11:59 PM
Candidates with a disability who may require special assistance in any phase of the recruitment process or additional inquiries about the position should advise Danielle Oliveira from Muchmore Than Consulting at danielle@muchmorethanconsulting.org or (650) 853-3116.
The City of East Palo Alto is not responsible for the failure of internet forms or email in submitting your application.
THE CITY OF EAST PALO ALTO
IS AN EQUAL OPPORTUNITY EMPLOYER
Recruitment Services Provided by Muchmore Than Consulting, LLC.
Contact email:
danielle@muchmorethanconsulting.org
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